Privacy Policy

Credible Behavioral Health Privacy Policy

Credible recognizes the importance of protecting your personal information, and is committed to safeguarding your privacy online. Credible actively seeks to maintain your privacy and thus constructed and administers this website accordingly. Unless personally identifiable information such as name, address, telephone number, or e-mail address is voluntarily submitted by you on the site, Credible does not collect such information in connection with the use of this site or associate or link it to information using cookies. Credible uses such personally identifiable information that you submit for its internal business purposes only and does not sell or trade it.

Privacy Information Collected

Personal information is collected when you complete a form, contact us via email, complete an online survey or request information from Credible, or register an account. Information typically requested includes, but is not limited to, your name, title, organization name, physical address, email address, telephone number, and information about services your organization provides (collectively, “personal information”). While you may visit Credible’s site anonymously, submission of information in an online document or email constitutes your consent to the use of information as described in the privacy policy in effect at the time submission. You may refuse to provide certain information; However, the failure to provide requested information may result in your inability to use certain features of this site.

Information Collected by Third-Party Technologies

This site occasionally uses alphanumeric identifiers (cookies) which would be transferred to your computer’s hard drive through your browser to enable Credible’s system to recognize your browser when you return to this site and to monitor traffic patterns. Your browser settings may be modified to disable tracking cookies. Doing so may prevent you from utilizing certain features of this site.

We may use analytics services, such as Google Analytics, to help analyze how users use the site. These analytics services use cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to the site. We use the information we get from these analytics services only to improve our site and services offered on the site. These analytics services collect only the IP address assigned to you on the date you visit the site, rather than your name or other personally identifying information. We do not combine the information generated through the use of these analytics sites with your personal information. Although these analytics sites plant a persistent Cookie on your web browser to identify you as a unique user the next time you visit the site, the cookie cannot be used by anyone by that service. Such service’s ability to use and share information collected by that service about your visits to the site is restricted by its terms of use and privacy policy. If you would like a list of the analytics services we use, please contact us at

Third Party Websites

This site may contain links to third party websites. When you click on a link to any other website or location, you will leave this site and go to another site and another entity may collect personal information or anonymous data from you. Credible has no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this privacy policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. Credible encourages you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

How Credible Uses and Shares Information

Personal information may be used by Credible to personalize your experience, improve our site, or improve customer service. Personal Information may also be used to market and promote the products and services of Credible and to conduct market research. You may be contacted by phone, direct mail or email regarding products and services offered by Credible. Credible does not sell your personal information to third parties.

User Testimonials and Feedback

We often receive testimonials and comments from users who have had positive experiences with our site and services offered by us. We occasionally publish such content. We will share your feedback with your first name and last initial only. If you make any comments on a blog or forum associated with our site, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.

Creation of Anonymous Data

We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our services and improve site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.

Note about Minors

We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to Credible and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe we might have any personal information from a child under 13, please contact us at

Note to Users Outside of the United States

If you are a non U.S. user of this site, by visiting this site and providing data, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you agree to this transfer, storing or processing. Credible will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your Consent

By accessing or using our site, you consent to Credible’s privacy policy.

Changes to Our Privacy Policy

If Credible decides to change its privacy policy, Credible will update the privacy policy modification date below. Policy changes will apply only to information collected after the date of the change. Credible reserve the right to change this policy at any time without prior notice by publishing changes on this page. Please be sure to check this page periodically for updates to this policy. If you have any questions about this policy, or any other aspects of your privacy with respect to Credible Behavioral Health, Inc., Credible’s mailing address is:

One Choice Hotels Circle, 11th Floor
Rockville, MD 20850