We support your Agency. We support our Partnership.
Credible’s dedicated, U.S.-based Partner Services team – organized by region and state.
Support doesn’t stop at implementation.
With your Credible platform up and running, our Partner Services Team is here for you. Augmented by subject matter experts, including clinical PhDs and billing personnel with decades of billing expertise, this motivated team gives your Agency real-time access to status of task tickets, an entire month of daily calls after “Go Live”, plus an additional five months of Silver Concierge Service, which consists of weekly calls with a dedicated Partner Services Support Specialist. Our goal is to make sure you’re 100% comfortable with the Credible platform, and we work hard to make that happen.
Complimentary software updates and webinars.
To keep your software current, Credible provides monthly releases composed of new upgrades, productivity enhancements, and bug fixes. Partners also enjoy complimentary monthly new feature review webinars, Live Chat, and Live Phone Support.